مرحباً بك في صفحة الدعم الفني لتطبيق مطعمي AI. نحن هنا لمساعدتك!
كيف أبدأ استخدام التطبيق؟
بعد تنزيل التطبيق، سجل دخولك باستخدام رقم الهاتف أو حساب Google/Apple. ثم ابدأ محادثة مع المساعد الذكي وأخبره بما تريد طلبه.
كيف أضيف عنوان توصيل جديد؟
أثناء الطلب، سيطلب منك المساعد الذكي تحديد عنوان التوصيل. يمكنك استخدام موقعك الحالي أو إدخال عنوان جديد.
فريق الدعم متاح من السبت إلى الخميس، من الساعة 9 صباحاً حتى 9 مساءً (بتوقيت بغداد).
سنرد على استفساراتك خلال 24 ساعة عمل.
Support
Welcome to مطعمي AI support page. We're here to help!
Frequently Asked Questions
How do I start using the app?
After downloading the app, sign in with your phone number or Google/Apple account. Then start a chat with the AI assistant and tell it what you want to order.
How do I place an order?
Simply open the chat and type what you want, like "I want pizza" or "dinner for two". The AI assistant will help you choose the right order.
How do I track my order?
You can track your order status through the Orders screen in the app. You'll receive notifications when your order status changes.
What payment methods are available?
We currently offer cash on delivery. Additional electronic payment methods will be added soon.
How can I cancel an order?
You can cancel your order before the restaurant confirms it through the Orders page. After confirmation, please contact support.
How do I add a new delivery address?
During the ordering process, the AI assistant will ask you to specify a delivery address. You can use your current location or enter a new address.
Is the app available in my area?
The app is available in most areas in Iraq. If you don't find restaurants in your area, we're working on expanding our services soon.
For Restaurants & Businesses
Other Contact Methods
Support Hours
Our support team is available Saturday to Thursday, from 9 AM to 9 PM (Baghdad time).
We'll respond to your inquiries within 24 business hours.